Frequently Asked Questions

Everything you need to know about shopping with Thats So Fetch

How long does shipping usually take?

We offer standard and express shipping options. Standard shipping typically takes 3-7 business days, while express delivery arrives within 1-3 business days depending on your location.

What is your return policy?

We want you to love your fit! If you are not satisfied, you can return your items within 30 days of delivery for a store credit. Items must be in original condition with tags attached.

How do I know what size to order?

Each product page features a detailed size guide. We also provide model measurements and fit notes (e.g., 'true to size' or 'oversized') to help you find your perfect match.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna, so you can shop now and pay in easy installments.

Can I change or cancel my order after it's placed?

Because we process orders rapidly to get them to you as soon as possible, we are unable to make changes or cancellations once an order is confirmed. Please double-check your details at checkout.

Do you ship internationally?

Yes, we ship to fashion lovers worldwide! International shipping times and costs vary by country and will be calculated at the checkout page.